How it works

Introduce Nandi to your business. Then let her get on with the routine.

No implementation project. Most of setup is telling Nandi how your business works, and you decide when she starts answering customers.

1

Tell Nandi how your business works

Tell Nandi how your services, bookings, payments and customer policies work. Plain questions, not settings pages.

2

Connect your business

Connect your business messaging, so Nandi can reply inside the conversation your customer started.

3

Nandi starts helping

Routine enquiries and bookings, handled using your services, hours and rules.

4

You stay in control

You set which enquiries come to your business. When a conversation is handed over, your business handles it until you explicitly complete it.

Teach Nandi your business

Tell Nandi how you normally handle things.

Every business is different. You tell Nandi your services, prices, availability, policies, booking and payment rules and the way you speak to customers. She works within them when a customer gets in touch, and you can change them at any time.

Services & prices

What you offer, how long it takes, who can deliver it.

Booking & payment rules

Deposits, cancellations, refunds, rescheduling.

Voice & escalation

How you speak to customers, and which enquiries come to you.

Not one generic process

Your business isn't like everyone else's. Nandi doesn't have to be either.

Salon

Asks about colour → explains the salon's requirements → books a consultation → requests a deposit.

Dental practice

Asks about a check-up → explains availability → books → sends confirmation.

Automotive

Asks about an MOT → collects reg & mileage → finds availability → books → confirms.

Beauty

Asks for a treatment → explains options → checks availability → collects deposit → confirms.

Illustrative examples. The underlying Nandi product stays the same; your business sets how your process works. See more industries →