She handles routine enquiries and bookings around the way your business works, while you're with clients.
Enquiries can arrive while you're with a client, after closing or between appointments. Answering them well takes attention your team is already spending elsewhere, so the reply comes late, or not at all.
The message sits unread through the afternoon. By the evening they've booked with whoever answered.
Prices, availability, policies, parking. Answered again and again by people whose time is worth more.
Reminders, follow-ups and unpaid deposits get handled at night, because the day was full.
Most businesses don't need more software. They need more capability.
Software waits to be used. A team member takes responsibility. You tell Nandi how your business runs: your services, your hours, your policies, the way you speak to customers. Then she handles routine enquiries and bookings within those rules.
You set the rules Nandi works within. When a conversation is handed over, your business handles it until you explicitly complete it.
Not a script. Your actual services, prices, availability and rules.
Your availability, your services and your deposit policy, through to a confirmed booking.
Set which enquiries should come to your business. Once handed over, a conversation is with your team until you complete it.
Services, hours, prices, policies and tone. Plain questions, no configuration screens.
Nandi replies inside the conversation your customer started, in the channels you connect.
Routine enquiries and bookings, handled using your services, hours and rules. What you've chosen to see comes to you.
Change your services, hours and rules whenever your business changes. Your call, always.
Setting Nandi up feels like briefing a new starter on their first morning. Six conversations, not six settings pages.
Name, industry, locations, opening hours, who's on the team.
Services, prices, how long each takes, who can deliver them.
Deposits, cancellations, rescheduling, refunds, late arrivals.
Warm or formal, first names or not, how you greet and sign off.
Set which enquiries should come to your business, such as complaints or refund requests.
Appointment reminders, and deposits still to be paid.
Nandi will explain this in its own words when someone books.
Routine enquiries and bookings, handled using your services, hours and rules, in your voice.
Booked against your availability, with the right staff member and the right duration.
Deposits, balances and payment links inside the conversation, following your payment rules.
Appointment reminders and unpaid deposits, sent the way you've set them up.
Prices, policies and directions, answered consistently from what you've told Nandi.
Read every conversation and set which enquiries come to you. A handed-over conversation stays with your team until you complete it.
Nandi follows the payment rules you set. If a deposit is due, she explains what's owed and sends a payment link in the same conversation. No invoice to remember, no deposit to chase, no awkward reminder three days later. And if you'd rather take payment yourself, Nandi explains how you do it.
"Do you have anything Friday?"
Options, prices, duration, who they'll see.
Held as provisional while the deposit is outstanding.
A link in the same thread, showing the amount before they pay.
Confirmation sent, reminder scheduled, and you can see exactly what landed.
Nandi isn't a different product per industry. You tell her the vocabulary, rules and rhythms of yours during setup. For example:
Your salon's requirements, made clear: the consultation or patch-test rules you set, deposits on long appointments, requests for a particular stylist.
Coming soonMatching to the right clinician, and clinical questions handed to your team.
Coming soonSessions with the right coach, and the questions you want answered yourself handed to your team.
Coming soonRegistration and mileage taken at booking, and anything off your price list handed to you.
Coming soonJob type, postcode and access details captured before anyone drives anywhere.
Coming soonThe questions you ask before a consultation, and consultation booking.
No implementation project. Most of setup is telling Nandi about your business, and you decide when she starts answering customers.
No. Nandi adds capacity to the team you already have, so the people you employ spend their time on the work only they can do.
Nandi introduces herself as part of your business and never pretends to be a specific colleague. You choose how she's described.
You can read every conversation, and you set which enquiries come to you. When a conversation is handed over, it's with your team until you complete it. You can update your services and rules at any time.
Setting up means telling Nandi about your services, prices and rules: the same things you'd explain to a new starter. You can do it on your phone between appointments.
Nandi replies in the messaging channels you connect, so customers keep messaging your business as they do now. There's nothing for them to download.
They settle to your own account, and they're separate from your Nandi subscription. You set the deposit and when it's asked for, and your business decides how to handle refund requests. Payment providers handle card details, so your customers pay on a familiar, secure page.
Your new receptionist for routine enquiries, bookings and deposits. No complicated plans. No feature tiers. Just Nandi.