Most small and independent businesses run on the attention of one or two people. Every enquiry, every booking, every follow-up competes with the work they're already doing in front of a customer.
Hiring for that work is its own project: writing the advert, interviewing, training, and paying for weeks before any of it pays off. Most businesses can't justify it for the volume of work involved, even though the work still needs doing.
We built Nandi on the belief that technology should add to what a business can do, not replace the people already doing it.
Nandi is built around understanding a business first. Not a script, not a generic workflow, but the actual services, prices, policies and tone of the business it works for. That is what lets her handle routine enquiries and bookings the way the business would.
The owner stays in control throughout. You set the rules Nandi works within and which enquiries come to you. When a conversation is handed over, your business handles it until you explicitly complete it.