Nandi answers routine questions from your fee list and books appointments with the right clinician. You set which enquiries come to your practice, such as anything about symptoms or treatment.
Nandi isn’t setting up new businesses of this kind here yet.
Most of what a practice’s front desk handles is administration: appointments, fees and practical questions. You decide where the line sits, and what crosses it comes to your team.
Booking, what an appointment costs, how long it takes, opening hours, where to park.
Symptoms, pain, medication, treatment questions. Handed to your team, where it stays until you complete it.
Set up once, changed whenever you like.
Nandi offers time only from the people you list for each appointment.
From your fee list, before the visit.
The booking questions you set for new patients.
An enquiry arrives after the practice has closed.
“Are you taking new patients? I need a check-up.”
Nandi explains the check-up from your fee list: £60, 20 minutes.
Nandi asks the questions you set for new patients
Name, date of birth, and whether they have been seen before.
Times offered from Dr Vance’s availability
The patient picks Thursday at 14:15.
Booked and confirmed
A reminder goes the day before, as you set it up.
A routine booking made. Anything clinical you set to come to you would have gone to your team instead.
You set where Nandi stops. Beyond that, it hands over.
“Anything about symptoms or treatment comes to us.”
Hands it to your team without answering
“Check-ups are with Dr Vance or Dr Shah.”
Offers only their times
“Never discuss another patient, even with family.”
Declines and hands it to your team
A normal Monday.
A front desk that keeps up, without giving advice.
These describe what Nandi is designed to do within the rules a business sets. They are not measured results.
Tell Nandi your appointments, fees, clinicians and where it must stop. Routine enquiries and bookings are handled within them, and what you choose comes to your team.
Nandi isn’t setting up new businesses of this kind here yet.